Privacy Policy

Last updated: October 2025

Welcome to Ekoss360 Innovation Hub (“we”, “our”, “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.ekoss360hub.com, use our booking or membership services, or interact with us online or offline.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information from you in several ways to help us provide the best possible experience.

a. Information You Provide Directly

When you fill out forms, register for membership, book a space, or contact us, we may collect:

Full Name
Email Address
Phone Number
Company/Organization Name
Payment or billing information (processed securely via our payment gateway)
Any additional information you voluntarily share with us

b. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and browser type
Device information and operating system
Pages visited and duration of visit
Referring website or search term

This helps us analyze site performance and improve your user experience.

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website functionality, personalize content, and analyze traffic. You can choose to disable cookies through your browser settings, though some features may not function properly.

2. How We Use Your Information

We use the information we collect to:

Process bookings, memberships, and event registrations
Communicate with you about updates, offers, and hub activities
Improve our services, facilities, and website experience
Respond to inquiries or support requests
Ensure website security and prevent fraud
Comply with legal or regulatory requirements

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share it with:

Trusted service providers (e.g., payment processors, email services, website hosting providers) who assist us in operating our business.
Legal authorities, if required to comply with applicable laws or respond to lawful requests.
Partners and event organizers, only with your consent, when collaborating on co-hosted programs.

All third-party providers are obligated to keep your information secure and confidential.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, please note that no system is 100% secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your information is no longer needed, we securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the right to:

Access and request a copy of the data we hold about you
Request correction or deletion of inaccurate or outdated data
Withdraw consent at any time
Object to certain types of data processing
Request data portability (where applicable)

To exercise any of these rights, please contact us at info@ekoss360hub.com.

7. Third-Party Links

Our website may contain links to external websites or social media pages (e.g., LinkedIn, Instagram, Facebook, X). We are not responsible for the privacy practices or content of these third-party sites.

8. Children’s Privacy

Our services are not directed to individuals under 18 years old. We do not knowingly collect personal information from minors. If we learn that we have done so inadvertently, we will promptly delete such data.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised “Last Updated” date.

10. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact us:

Email: info@ekoss360hub.com
Address: 26, Oyo Road, Opposite Kayode Sonoiki Mall, Agbowo, Ibadan
Website: www.ekoss360hub.com